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A managed service provider can help solve IT problems a business faces through a virtual IT department. This happens through computer network support, which aids the business's day- to-day operations. What are some of the most common problems IT departments face? Knowing and understanding these issues can help business owners see the advantages of using a computer network support through a managed service provider via a virtual IT department.
Common Information Technology Problems:
System speed:
· Typing in data or field tabbing is slower than expected
· Loading of screens, forms, data and views are too slow
· On-line functions are not performing at an optimal speed
· Overnight processes or processing not running fast enough
· Program requests granted then later issues an error message
Integrity:
· Incorrect result given during certain processes
· Programs crash
· A fix results in an error somewhere else
History:
· Can't access data for the past or future, only today
· Correcting one issue doesn't correct connected data
Sizing:
· Even though disk space is inexpensive, data is too large for effective and cheap storage
· Code-size is too big for programmers
· Too many similar systems, but each has their own set of code and data requiring separate personnel and maintenance
Networking:
· Communication is not occurring between the different systems
Security:
· Individuals have too much access
· Hacking is an issue
· You aren't prepared for a complete breakdown of software or hardware
Work-flow:
· Personnel, not computers, are producing reports or data
· Too much paper is used
Price:
The solutions to your problems become a financial burden
Although this is not a complete list of all the IT issues faced by businesses, these common issues can be addressed through a managed services provider, providing the computer network support through a virtual IT department.
How can a virtual IT department improve your business? Certainly, IT is probably one of most important components to managing a successful business. Having a managed service provider manage your IT may just be what your business needs. Take the time to learn how computer network support can become your virtual IT department.
What is virtual IT?
A virtual IT department provides IT services from a remote location. The managed service provider can support a range of services such as: monitoring, reporting, backups, security and updates.
Why would a business choose virtual IT?
Some businesses are able to manage IT in-house, while other businesses decide to outsource their IT functions. There are several reasons why a business may decide to outsource their IT.
Save money on costly hardware and softwareSetting up their own IT is too expensiveStaffing their own IT is too expensiveNo training overheadNo holiday/vacation shutdownsNo worries about staff changing career or economic conditions<p>Many small businesses seem to identify with these reasons. All too often IT is left to one person who is an outsider and comes by when problems arise. However, IT is too important to leave to single individual who may not be able to provide immediate assistance. In short, the business is taking on too much risk in this type of scenario.
How does virtual IT work?
Because the virtual IT department works remotely, monitoring can happen 24-7 and immediate responses can be provided for problems that surface. Managed service providers of IT are experienced IT professionals who also focus on customer service.
With today's tough economy, some businesses simply can't afford the cost to set up and maintain the IT support needed. Luckily with the rise of virtual IT providers, businesses can use a managed service provider to provide the computer network support needed to run a successful business.
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