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Mouse click, completed under the single payment, home of online shopping is so simple? That you are wrong, commodities, online shopping transactions, the real dispute is prone to after-sales, logistics and installation are likely to produce a variety of unexpected "trouble" . First,price to to install porch floor the shopping process is "segmented" Miss Xu consumer class doors down payment on some practices that "do not worry." She originally intended to take advantage of the "double 11" buy wooden doors, and finally selected businesses, said the "double 11" Get early start, do not have time for this day, but need to pay 40% of the deposit, to confirm receipt sent after Miss Xu contract, and then the production of wooden doors, the balance due to be paid before delivery.
"I have discussed with the store, the down payment in case you want to back okay, the caller said, basically does not fall," she said, own physical effects can not be determined how after all, "just look at the pictures and feel pretty good business reputation", in case What went wrong, we would not have wasted 40% of the deposit? doors of the price is not a small number, how can I say you can not do the. In this regard, the merchant explained that "The doors are customized according to the size, previously encountered buyers apply for a refund and doors ready circumstances,decked out how much do designs cost such doors can no longer be sold, businesses have to bear the great loss, so it requires a down payment. " In this regard, the relevant person in charge of Taobao remind class doors down payment is a normal process, especially special sizes custom doors, consumers need to understand the seller's reputation and evaluation, cautious orders, and keep records as the basis for other chat Want;
if the doors there are quality problems, you can apply for a refund return. Second, the doors of how difficult return Return requirements for household products, the major platforms and businesses have "additional conditions": the withdrawal shall not affect the secondary sales of goods business; customer bear the relevant shipping, packaging fees, service fees, installation fees and upfront costs; doors can not be customized return. "Home building products are basically the bulk of consumer goods, online shopping operation, the logistics are very prone to dispute the link," industry sources said that in practice,advantages wood plastic composite prodcuts "reason to return yet it is often a dispute, not to mention no reason to return the." New Consumer Law for the "seven days no reason to return," the Consumers Association pointed out that the crux of the problem: the different parties to the transaction for regulatory understanding.
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