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In order to prevent rights have been infringed, Acheng a consumer is buying the wood plastics composite floor product floorboards and furniture dealers in the business management in the city signed an agreement. Business assurance, one year warranty period, if the product quality problems, businesses unconditional refund. Unexpectedly, floorboards covered two weeks after cracks appeared.
At a time when businesses are not to return, and tell consumers, "sign the agreement just to give you a comfort." 7, the reporter met Mr. A quarter of the city. According to Mr. Ji speak, January 8, he was in Furniture City G District 18 fence painting estimate calculator floor shops, spend ten thousand dollars to buy a 50 pack purple wooden floorboards. 9, 2009, workers at the shop floor and found 17 packages floorboard cracks of a different degree. Immediately, Mr. Ji and businesses to get in touch and request a return. After the red flag Furniture City industrial and commercial coordination of the business in question floorboards were replaced. In order to continue later this quarter, Mr. floorboards, the Trade and Industry, under the proven business staff, businesses and Mr. Ji signed a "letter of consumer disputes." It read, "If in one year warranty period, Mr. quarter purchased floorboards, there are 10 or more long life next deck reviews floorboards show surface cracking, tilt phenomenon, businesses unconditional refund," Trade and Industry is also covered with a a red stamp. But Mr. season so did not think that just put the floorboards less than a month they have appeared cracks and tilt phenomenon.
To this end, Mr. Ji repeatedly find a dealer for a refund, but the businesses to be able to maintain the grounds, refused to fulfill its commitments. According to the person in charge of this solid wood painting composite interior doors flooring distributor Mr. Zhang, the consumers have numerous experiences of finding them, then promised to give him repair business, but consumers do not agree, request a full refund, the person in charge of contact with the manufacturers , the manufacturers do not agree to a refund. The Zhang said: "I have no idea, industrial and commercial consumers in the agreement signed, the consumer is only a consolation."
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