Group: User
Level: Frischling
Posts: 6
Joined: 5/27/2025
IP-Address: saved
|
A friend was transporting office equipment that arrived damaged. The carrier said the packaging was poor quality, while the sender claimed it was a logistical error. Now, I'm thinking about transporting household appliances, but I'm worried about their safety. Who is responsible for the packaging? Is it the client's responsibility, or is it the service's responsibility if the order is placed through the platform? How are such logistics problems usually solved?
|
Group: User
Level: Frischling
Posts: 5
Joined: 5/27/2025
IP-Address: saved
|
Have you chosen a carrier yet? Have you checked with the carrier to find out who is responsible for packaging? I'll say right away that, in most cases, the client is responsible for packaging, unless an additional professional packaging service has been ordered. I used the GetTransport company to transport furniture and household appliances. According to their blog https://blog.gettransport.com/trends-in-logistic/logistics-problems-an-overview-of-challenges-and-solutions/ one of the most common causes of damage is poor cargo preparation. I packed everything myself and carefully secured the furniture and appliances with belts and film. Luckily, the driver helped me re-secure the cabinet. He checked the cargo himself and told me that the cabinet was not fastened properly. I advise you to take photos and record everything, and to ask the carrier for reports, so that if anything happens, you have evidence. Do you plan to order a full packaging service or pack it yourself?
|
Search 
Calendar 
Gallery
Auctions 
Global 
Top
Members 
Stats
Chat (0) new 
send Password 
Register
